Refund Policy
Money-Back Guarantee
We offer a 100% money-back guarantee within the first 30 days of your $47 membership purchase. This gives you sufficient time to evaluate our content and determine if our program meets your needs.
Eligibility Requirements
- Your refund request must be submitted within 30 days of initial purchase
- Your account must be in good standing
- You must not have downloaded or excessively accessed premium content with intent to abuse the refund policy
Refund Process
- Submit your refund request through:
- Member dashboard
- Phone at 423-609-3932
- Email to info@homeinspectorhelp.com
- Your refund will be processed to your original payment method
- Please allow 3-5 business days for the refund to appear on your statement
Non-Refundable Circumstances
We reserve the right to decline refund requests if:
- The 30-day period has expired
- There is evidence of excessive content downloads within 24 hours followed by immediate refund request
- Account login credentials have been shared with multiple users
Access After Refund
Upon refund approval, your membership access will be immediately terminated. Any downloaded materials must be deleted and not used for commercial purposes.
This refund policy is designed to be fair to our members while protecting our intellectual property. We strive to maintain transparency and ensure member satisfaction with our services.